The CAIXA Social Benefits app offers a practical and secure way to check benefit payments such as Unemployment Insurance, Salary Bonus, INSS (Brazilian Social Security) and Bolsa Família (Family Allowance). It centralizes important information, allowing the user to track payment dates, balance and status of installments directly from their mobile phone.
To check the amounts received and the payment schedule, simply access the app, log in with your CPF (Brazilian tax identification number) and password, and view all the information about the desired benefit. In addition, the app allows for the issuance of receipts and detailed tracking of transactions, facilitating financial control.
With versions available for Android and iOS, the CAIXA Social Benefits app is an essential tool for those who receive government assistance and want to keep their information up-to-date without leaving home. The simple interface makes the process accessible even for those with little familiarity with technology.
How to Check Social Benefit Payments Using the Caixa App
The Caixa Social Benefits app offers a practical and secure way to track social benefit payments, such as Bolsa Família, Unemployment Insurance, and Salary Bonus. Users can check their balance, statement, and payment dates directly from their mobile phone, using their personal login information.
Step-by-Step Guide to Checking Payments
To check payments, users must download the Caixa Social Benefits app or access Caixa Tem, available for Android and iOS. After opening the app, they should:
- Enter your CPF (Brazilian Individual Taxpayer Registry) or NIS (Social Identification Number);
- Create or access the digital account linked to Caixa Econômica Federal;
- Navigate to the “Benefits” or “Services” section;
- Select the desired benefit, such as Bolsa Família or Salary Bonus;
- Check your available balance and the statement of installments paid and due.
This process allows for detailed monitoring of payments and any outstanding balances.
Required Documents and Information
To access the app and view payments, the user needs to have the following on hand:
- CPF or NIS number, fundamental documents for identification in the system;
- Basic personal information for initial registration, such as full name and date of birth;
- Mobile phone number to receive verification codes, if necessary.
This information ensures the security and authenticity of the consultation. Without the CPF (Brazilian Individual Taxpayer Registry) or NIS (Social Identification Number), access is not possible, as these are the main keys to validate eligibility for benefits.
Where to View the Calendar and Payment Dates
Within the app itself, there is a specific section to view the payment schedule. The user can access it there:
- The complete schedule of benefits released by Caixa Econômica Federal;
- Specific payment dates for each type of benefit, organized by month;
- Information regarding the deadlines for withdrawing or transferring funds from a digital account.
Keeping track of the dates helps avoid missing deadlines for receiving payments. The calendar can be viewed in the dedicated tab within the Caixa Social Benefits app or Caixa Tem app.
Key Social Benefits Available in the App
The CAIXA Social Benefits app brings together detailed information that allows users to track different government programs in one place. The tool facilitates the consultation and management of payments, including transfer benefits and essential financial assistance for many Brazilian families.
Bolsa Família, Gas Assistance and Savings Fund
Bolsa Família is one of the best-known programs accessible through the app. It offers direct income transfers to vulnerable families, and the app allows users to check the payment schedule and status. The Gas Assistance program integrates with the system to provide a subsidy for the purchase of cooking gas, which is crucial for low-income families.
The "Pé-de-Meia" Program, on the other hand, is designed to encourage savings among beneficiaries, allowing users to track balances and transactions in their linked account. The app also provides receipts, facilitating financial organization and quick access to information about these social benefits.
Salary Bonus, Unemployment Insurance and PIS (Social Integration Program)
The Salary Bonus, paid annually to workers who meet criteria such as length of service and income, can be easily consulted to check amounts and payment dates. Unemployment Insurance is also available for consultation, helping workers track installments released in situations of formal unemployment.
The Social Integration Program (PIS) can be accessed through the app to check the status of the benefit intended for private sector workers. The application allows users to view statements, confirm their NIS number, and receive notifications about updates, making monitoring more accurate and accessible.
FGTS, INSS and Continuous Benefit Payment
Users have access to the Severance Indemnity Fund (FGTS), being able to check balances and statements of deposits made by the employer. This functionality supports the control of resources, especially in cases of emergency withdrawals or other unforeseen needs.
The National Social Security Institute (INSS) is also integrated into the app. Beneficiaries can check their retirement and benefit payments, tracking their history and upcoming payment dates.
Regarding the Continuous Benefit Payment (BPC), a program that guarantees a monthly minimum wage for elderly people and people with disabilities in vulnerable situations, the application allows users to check the status of their benefit without having to go to physical agencies.
Other Social Programs and Eligibility
In addition to the main benefits, the app provides information and consultations related to municipal and state programs that complement the social protection network. It also serves as a tool to check registration in the CadÚnico (Single Registry), an essential basis for eligibility for various social benefits.
The app issues Social Identification Number (NIS) certificates, facilitating processes that require proof of enrollment in social programs. This feature helps citizens keep their documentation updated and accessible for various official uses.
App Features for Transactions and Withdrawals
The CAIXA Social Benefits app connects the user to their digital social savings account, allowing for various financial transactions. It simplifies access to social benefit funds, enabling secure and convenient transfers and withdrawals in different environments. Furthermore, it offers alternatives for using the balance without needing a physical card.
Transfers, Payments and PIX
Through the CAIXA Tem app, users can make transfers to other accounts, including using the PIX system, which facilitates instant, free transfers. The app also allows for the payment of bills and basic accounts directly through the interface, all quickly and securely.
To access these features, it is necessary to link the social benefit to the digital social savings account automatically created during registration. Transactions are available in the statement, which can be viewed at any time in the app. These features streamline the use of funds and broaden financial inclusion.
Cardless Withdrawal: ATMs, Lottery Outlets, and Caixa Aqui (Brazilian ATM network).
Cardless withdrawal is a feature that allows beneficiaries to withdraw funds from their digital social savings account without using a physical card. It can be done at CAIXA ATMs, lottery outlets, and Caixa Aqui branches.
To do this, the user generates a temporary code directly in the app, which must be presented at the time of withdrawal. This option facilitates access to money for beneficiaries who do not have a bank card, eliminating the need to go to a branch for the traditional request. It is important to pay attention to the code's expiration date so as not to miss the opportunity to withdraw.
Online Shopping and Virtual Debit Card
The app also provides a virtual debit card that can be used for online purchases. This feature expands the use of the digital social savings account balance, allowing users to make payments online securely without exposing their physical account details.
By activating the virtual card, the user receives the necessary information for purchases, facilitating digital consumption without the need for a physical card. This tool is part of the financial services available in the app, increasing financial autonomy and digital inclusion for beneficiaries.
Mobile Phone Top-up and Microcredit
In addition to traditional functions, the app allows you to top up your mobile phone using the balance from your digital social savings account. The process is quick and straightforward, making it easier to control your mobile phone expenses.
The app also offers access to microcredit, a financial service that can be contracted directly through the CAIXA Tem app. Microcredit has specific conditions for social beneficiaries, allowing for quick contracting and follow-up within the platform itself. This option reinforces the financial inclusion policy, expanding opportunities for the user.
How to Download, Access, and Keep the App Updated
To use the Caixa Social Benefits app, it's important to know where to find it, how to register securely, and how to keep the program always updated. Correct installation and proper management of credentials prevent problems accessing essential information about benefits.
Download and Installation: Android, iOS, and Apple Store
The app is available for free in the main app stores: Google Play for Android devices and the Apple Store for iOS. To download, simply open the store, search for “Benefícios Sociais Caixa” or “Caixa Tem” and select the official app from Caixa Econômica Federal.
After downloading, installation is automatic. It is recommended to check that the device has at least 100 MB of available space and an updated operating system version to avoid errors. The app takes up little space and works well on recent versions of Android and iOS.
Registration, Login and Password
To access the application, the user must register using their CPF (Brazilian individual taxpayer registration number) and a valid phone number. The process includes creating a six-digit password, which must be kept secure to prevent unauthorized access.
Login may also require facial or biometric verification to increase security. After registration, it is possible to check payments, dates, and the status of available benefits. The password should be complex and changed periodically.
Updates and Security in App Usage
Keeping the app updated is essential. Updates fix security flaws, improve stability, and add new features for a safer experience.
It is recommended to enable automatic updates in the Google Play or Apple Store settings. Additionally, you should avoid using public Wi-Fi networks to access the app, as this may expose sensitive data. Caixa always recommends checking the app's permissions and keeping your mobile operating system updated.
Frequently Asked Questions
The Caixa Social Benefits app allows you to easily track your balance, dates, and payment history. It also offers options to resolve payment-related issues and update your registration information.
How can I check the status of my social security benefit payments through Caixa?
The user must access the Caixa Tem or Caixa Social Benefits app, log in with their CPF (Brazilian tax identification number) and password, and select the option to check balance or benefits. There, it is possible to verify dates, amounts, and detailed statements.
What steps should I follow to check the available balances in the Caixa app?
After logging in, look for the "Show Balance" or "My Benefits" option. The app displays the available balance, payments already released, and transfer history.
Is there any way to receive notifications about the release of social benefits by Caixa?
Yes. The Caixa Tem app sends automatic notifications to inform you when a benefit is credited or released for withdrawal, ensuring real-time monitoring.
What documents are needed to access social benefits information on the Caixa app?
You need to have your CPF (Brazilian taxpayer ID) and the password registered in the app. In some cases, you may be asked for your NIS number, which can be obtained directly through the app.
How do I update my registration information on the Caixa app to avoid problems with my social security benefits?
The update can be done through the app itself, in the profile or registration section. If the app does not allow it, the user should seek in-person assistance from Caixa to resolve the issue.
If there is an error in the payment of social benefits, how should I proceed through the Caixa app?
The app offers a support channel for inquiries or questions, where users can report incidents. It's also possible to seek assistance by phone or at Caixa branches for resolution.
